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    Establishing Value in Challenging Times

    Establishing Value in Challenging Times

    There’s no doubt that our customers and our own sales organisations are facing challenging - many would suggest unprecedented - times. Many purchases that would have seemed routine or inevitable are being deferred or cancelled. Many discretionary projects are being kicked ...

    STOP Killing Deals! (book review)

    Companies around the world are collectively spending billions of dollars/pounds/euros each year on sales training and ...

    Do your customers have a ‘survive’ or a ‘come back stronger’ mindset?

    There probably isn’t a single industry or organisation that isn’t being affected in some way by covid-19. A few sectors - ...

    Why Closing Gambits Don’t Work on Large Sales

    James Muir is the best-selling author of "The Perfect Close" - a book that leverages the latest science to show why applying ...

    'Why do we have to spend this money now?'

    Even before the current crisis, many opportunities that had been confidently forecast by salespeople were failing to close. ...

    When the Status Quo isn’t the Status Quo Anymore

    In most complex B2B sales environments, our most significant and consistent competition typically hasn’t come from another ...

    Getting the right people on your sales bus

    In his widely acclaimed Good to Great, Jim Collins shows that lastingly great organisations pay particular attention to not ...

    Discounting is a sure sign of sales failure

    For many sales organisations, December is both the end of the sales quarter and the end of the sales year. Individual ...

    Stretching your customer's value gap

    Whenever your customer sees little meaningful difference between their current situation and their future potential, they ...

    Understanding your customer's decision journey

    It’s falsely comforting to think of selling as a process in which one step follows logically after another. But although ...