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    Should we be selling 'solutions' or outcomes?

    Should we be selling 'solutions' or outcomes?

    Many sales methodologies - in the interest, no doubt, of selling more books and training courses - claim to have a uniquely effective approach. Yet, and perhaps inevitably, each methodology has its strengths, weaknesses and blind spots. None of them can credibly claim that ...

    This is why (some) B2B customers are still buying in the current climate...

    There’s no doubt that the vast majority - if not all - of discretionary, could-put-it-off until later B2B purchases are ...

    Sales Enablement - a case of promise unfulfilled?

    As far as the state of sales enablement is concerned, I think it's fair to say (and I hope that sales enablement ...

    10 Reasons Why Coaching Remote Sales Teams Today is Non-Negotiable

    This article is republished with permission from an article that first appeared on the Refract website. With the world ...

    Reprioritising your target accounts

    Having a clearly defined and actively worked new business target account list is a key strategy for anyone who is ...

    Keeping your sales pipeline flowing

    I recently took part in a webinar with Paul Everett of The Marketing Practice - one of the UK’s most respected B2B marketing ...

    Establishing Value in Challenging Times

    There’s no doubt that our customers and our own sales organisations are facing challenging - many would suggest ...

    STOP Killing Deals! (book review)

    Companies around the world are collectively spending billions of dollars/pounds/euros each year on sales training and ...

    Do your customers have a ‘survive’ or a ‘come back stronger’ mindset?

    There probably isn’t a single industry or organisation that isn’t being affected in some way by covid-19. A few sectors - ...

    Why Closing Gambits Don’t Work on Large Sales

    James Muir is the best-selling author of "The Perfect Close" - a book that leverages the latest science to show why applying ...