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    The status quo isn’t what it used to be…

    The status quo isn’t what it used to be…

    Whenever a purchase is inevitable (the customer must act) your competition tends to be predictable - and it will often be another vendor like you. But - as is so often the case in complex B2B sales - the purchase is discretionary (the customer may or may not decide to act) ...

    Never let a good crisis go to waste

    As Winston Churchill was working to establish the United Nations after World War Two, he observed that leaders should “never ...

    The importance of speed-to-outcome

    I recently recorded another conversation with Andy Paul, award winning author, speaker and the host of the Sales Enablement ...

    Answering your customer’s three critical questions

    In today's challenging and uncertain business climate, your customers have good reason to be cautious. They are unlikely to ...

    A New Normal - or a Better Normal?

    It’s become common for commentators to refer to the fast-evolving reality of B2B selling as the “new normal”, and I’ve often ...

    What's Your Customer-Specific Differentiating Value?

    I thoroughly enjoyed talking with Tom Pisello of the Evolved Selling Institute as his guest on the EVOLVERS Podcast on the ...

    Is your 'coach' a mobiliser or an immobiliser?

    Most conventional sales methodologies encourage salespeople to find at least one coach inside the potential customer’s ...

    Should we be selling 'solutions' or outcomes?

    Many sales methodologies - in the interest, no doubt, of selling more books and training courses - claim to have a uniquely ...

    This is why (some) B2B customers are still buying in the current climate...

    There’s no doubt that the vast majority - if not all - of discretionary, could-put-it-off until later B2B purchases are ...

    Sales Enablement - a case of promise unfulfilled?

    As far as the state of sales enablement is concerned, I think it's fair to say (and I hope that sales enablement ...