Skip to main content
    “Why are you still working that deal?”

    “Why are you still working that deal?”

    In a recent article (Advance or disqualify!), I proposed that salespeople - rather than clinging on to lifeless sales opportunities in the hope of a miraculous and unlikely resuscitation - should politely and professionally disqualify deals where the customer is unwilling ...

    Advance or disqualify!

    In his best-selling sales guidebook “SPIN® Selling”, Neil Rackham identified four potential outcomes from every significant ...

    Why being liked should never be your primary motivation

    It might seem strange - in a season when we traditionally wish goodwill to all men and women - to take the position that ...

    Has role specialisation in B2B selling gone too far?

    Largely inspired by the work of Frederick Winslow Taylor, and made real by Henry Ford and others, the age of mass production ...

    A New Year Resolution: eliminating wasteful sales behaviours

    This is the time of year when most of us would benefit from some quiet reflection on what we’ve learned during 2020, and how ...

    Creating collective value through customised value

    I recently made what I hope was a compelling case for creating a customer-specific unique value story for every significant ...

    Why do so many trials end up as tribulations?

    I want to give Dave Kurlan of Objective Management Group the credit for stimulating this article. I’ve added a link to his ...

    What’s your customer’s unique value story?

    Generic value propositions, although they might be of some use in persuading potential prospects to make initial contact ...

    Your customers don’t care about your so-called “solutions”

    Everywhere you look, sales organisations of all descriptions are promoting their so-called “solutions”. It’s become such an ...

    A brief history of sales opportunity qualification

    The quality and accuracy of opportunity qualification is widely acknowledged to be a key predictor of future sales success - ...