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    Blog Category // Outcome-Centric Selling (8)

    A New Year Resolution: eliminating wasteful sales behaviours

    This is the time of year when most of us would benefit from some quiet reflection on what we’ve learned during 2020, and how ...

    Creating collective value through customised value

    I recently made what I hope was a compelling case for creating a customer-specific unique value story for every significant ...

    Why do so many trials end up as tribulations?

    I want to give Dave Kurlan of Objective Management Group the credit for stimulating this article. I’ve added a link to his ...

    What’s your customer’s unique value story?

    Generic value propositions, although they might be of some use in persuading potential prospects to make initial contact ...

    Your customers don’t care about your so-called “solutions”

    Everywhere you look, sales organisations of all descriptions are promoting their so-called “solutions”. It’s become such an ...

    Why it’s time to focus on outcomes

    Note: This article has been adapted from the latest fully revised and updated version of my “Introduction to Outcome Centric ...

    Today’s 3 Frontline Sales Management Priorities

    Frontline sales managers - the people from whom individual members of the sales organisation take their day-to-day direction ...

    Mutual Success Plans: A Collaborative Approach

    I’ve written before about the persuasive power of a Mutual Success Plan in technology-based B2B sales, and I believe the ...

    The status quo isn’t what it used to be…

    Whenever a purchase is inevitable (the customer must act) your competition tends to be predictable - and it will often be ...

    Never let a good crisis go to waste

    As Winston Churchill was working to establish the United Nations after World War Two, he observed that leaders should “never ...