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    Blog Category // B2B Buying Process (3)

    Revisiting the Buyers Journey

    I can still remember the powerful inspiration I gained from my first reading of Hugh Macfarlane’s “The Leaky Funnel” – the ...

    Stop confusing “objections” with concerns

    Almost every traditional book on sales methodologies has a section on overcoming objections. The techniques proposed often ...

    In complex B2B sales, you face 3 types of competition

    Most B2B sales people have a narrow sense of competition. They usually restrict their thinking to other vendors in the same ...

    When demographics aren’t enough: how to identify your ideal customers

    Traditional market segmentation is usually based around the core demographic attributes of company size, sector and ...

    The 2 critical factors behind B2B sales forecast confidence

    Regular readers will recall that I am no great fan of the default approach taken by so many CRM vendors, in which individual ...

    The Buyer’s Journey: Why Change? > What To? > Why You?

    It’s awfully hard for many sales people to resist the “itch to pitch” when they come across a prospect that seems a perfect ...

    B2B Sales: are you compelling enough to close?

    I’ve come to believe that it’s essential to separate B2B sales opportunities into two categories: in the first group (let’s ...

    Complex Sales: the #1 rule when responding to RFPs

    DON'T RESPOND! Unless, of course, you have played a significant role in shaping the prospect’s requirements and the timing ...

    B2B sales: which opportunities are REALLY likely to close in 2015?

    It’s coming up to the end of October, and if you’re in high-value, long-decision-cycle, multiple-stakeholder enterprise ...

    Never Mind the Sales Process - What About the Buyer’s Journey?

    When organisations talk about their sales process, they are usually thinking in terms of a sequence of sales activities, ...