Skip to main content
    Selling in the Age of Analytics

    Selling in the Age of Analytics

    It would be hard to argue against the idea that we’re living in an age of analytics. For many large organisations selling to the public through B2C channels, analytics has become a critical competitive weapon, whether it’s our favourite online shopping site tempting us to ...

    Contrast drives change

    When you crunch the numbers, the most common outcome of even apparently well-qualified complex sales opportunities is a loss ...

    Drilling into the need beyond the need

    Theodore Levitt was the first to introduce us to the idea that “people don't want to buy a quarter-inch drill, they want a ...

    Stop confusing “objections” with concerns

    Almost every traditional book on sales methodologies has a section on overcoming objections. The techniques proposed often ...

    Transforming the future by reflecting on the past

    The philosopher and essayist George Santayana is perhaps best remembered for the aphorism “Those who cannot remember the ...

    Are your sales people hitting the accelerator too hard?

    There’s abundant evidence to show that when sales people rush the all-important discovery stage of a complex B2B sale they ...

    4 things you need to know about B2B buying decisions

    If you think it’s hard to sell, you might want to spare a thought for your potential customers: depending on which research ...

    Who is our Primary Project Sponsor?

    It’s in the nature of complex B2B sales that the buying decision process is likely to be complicated, with multiple ...

    B2B Sales: what level are we talking at?

    Most high-value complex sales require that we engage with multiple stakeholders at different levels in the customer. If we ...

    Sales conversation frameworks must be skeletons, not cages

    I first published this a few years back. I'm convinced it's just as relevant now - maybe even more so. What do you think? ...