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    In search of the perfect sale...

    In search of the perfect sale...

    Is there such a thing as a “perfect sale”? A sale in which we got the highest possible price in the shortest possible sales cycle with the least possible effort, and in which our customer got far more than they hoped for whilst spending far less than they feared? Complex ...

    The compelling case for hastening slowly

    In “The Tortoise and the Hare” Aesop describes a race between a slow-moving tortoise and a fast-moving over-confident hare. ...

    Establishing (& amplifying) our customer’s value gap

    If we boil it down to the basics, there is one over-riding reason why our customers accept the need for change rather than ...

    Are your sales people suffering from value vagueness?

    Whether they are involved in winning new business or seeking to retain or expand existing business relationships, one of the ...

    The many dimensions of diversity in B2B sales

    If - as many scale-ups are - you are on a mission to challenge the status quo and get your prospective customers to think ...

    Sales training: should we emphasise technique or thinking?

    I’ve been talking about the long-term impact of conventional sales training programmes with clients, and their experience ...

    The issue with generic "unique value propositions"

    If you were foolish enough to listen to some B2B marketers and agencies, you might conclude that the simple act of ...

    The sorry state of sales due diligence

    Successful start-ups tend to follow a predictable pattern: they identify a problem that needs solving, develop an innovative ...

    Discovery - the foundation of B2B sales success

    What’s the single most important stage in any complex B2B sales process? Is it the “close”? The commercial negotiation? The ...

    Are your sales people leading with gain or pain?

    Most B2B-focused sales people have been taught that it’s more effective to promote the projected “benefits” of their ...