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Blog Category // Customer Experience
Is problem knowledge more important than product knowledge?
Posted by
Bob Apollo
,
May 07, 2024
This article was first published in the May edition of Top Sales Magazine. You can subscribe by clicking the link at the ...
A tale of greed - and reckless disregard for the customer experience [updated]
Posted by
Bob Apollo
,
May 15, 2019
I hope you will forgive me this rant, but in addition to allowing me to vent my frustration, I believe the story contains ...
Avoiding death by stovepipes [guest post]
Posted by
David Jackson - Guest
,
Sep 25, 2018
As anyone who has worked with me or read my articles, I am passionate about ensuring that sales and marketing are aligned in ...
What Sales could learn from Customer Experience
Posted by
Bob Apollo
,
Sep 10, 2015
I’m very grateful to Bob Thompson of CustomerThink for hosting a very stimulating round table with a group of the UK’s ...
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