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    Happy B2B Sales Endings Start at the Beginning

    Happy B2B Sales Endings Start at the Beginning

    Do you wish that your sales people were better at closing? Or that their sales forecasts were more accurate? Are you frustrated that apparently well-qualified opportunities end up with the prospect deciding to do nothing? If so, you’re not alone. I hear these complaints all ...

    B2B Marketing: The Trouble with Thought Leadership

    Joel Kurtzman, editor-in-chief of the Booz Allen Hamilton magazine Strategy & Business first coined the term “thought ...

    In complex sales, your fiercest competitor is often “do nothing”

    It’s bad enough when, after a long, complex and resource-intensive sales campaign, you end up losing to the competition. But ...

    Selling Stupidity: the story continues...

    Home improvement sales people are not known for their intelligence, but the Anglian Windows sales person who just knocked on ...

    B2B Sales: is your Champion Capable of Making the Case for Change?

    Every salesperson longs to find a champion within their prospect who is prepared to recommend the vendor’s solution to their ...

    B2B Sales: Focusing on your Prospect’s Needs is a Misguided Strategy

    I recently suggested that seeking to achieve “customer delight” may be a misguided and ultimately unprofitable strategy for ...

    Sales leadership, sales management and sales coaching

    I was delighted to be asked by the folks at InsightSquared to contribute to their series of "expert interviews" on key ...

    B2B Sales: Forecasting must be a blend of fact and judgement

    Virtually every company I speak to wishes they could do a more accurate job of forecasting sales revenues. The issue is ...

    B2B sales: “how are you?” and other cringe-worthy opening questions

    Call me old fashioned if you will, but when someone I have never met phones me out of the blue and can’t think of anything ...

    B2B Sales: how to stop your pipeline becoming a sewer

    There’s a huge difference between a healthy sales pipeline and a rotten one. It’s long been a hobby horse of mine, and ...