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    Why your salespeople need to learn to listen laterally...

    Why your salespeople need to learn to listen laterally...

    I introduced the phrase “lateral listening” into a recent blog article, and had quite a few people ask me what I meant. In this short article, I’d like to explain in a little more detail what I mean by lateral listening and why I believe that it’s an important skill for ...

    Why your market segmentation must focus on the centres, not the edges

    Market segmentation is one of the most powerful tools in the B2B sales and marketing toolbox. If done well, it can ...

    B2B Complex Sales: process is no substitute for emotional intelligence

    Many sales leaders believe that having a sales process is important - as evidenced by the over 300 million references on ...

    Why we all need to start with “why” - Simon Sinek’s TED Talk revisited

    Kudos to the folks at HubSpot for analysing just what makes Simon Sinek’s awe-inspiring TED Talk on “Inspiring Action” so ...

    McKinsey: why most B2B marketing messages fail to move the customer

    Recent research by McKinsey has revealed a dramatic divergence between the brand messages used by B2B companies and the ...

    The HBR dismantle the “sales machine”

    As I pointed out in a recent article, we’re going to need fewer, smarter B2B sales people. But that’s not all: we’re going ...

    Why we’re going to need fewer, smarter B2B sales people

    According to projections by Gerhard Gschwandtner (CEO of SellingPower magazine) and others, we’re going to need to employ ...

    Happy B2B Sales Endings Start at the Beginning

    Do you wish that your sales people were better at closing? Or that their sales forecasts were more accurate? Are you ...

    B2B Marketing: The Trouble with Thought Leadership

    Joel Kurtzman, editor-in-chief of the Booz Allen Hamilton magazine Strategy & Business first coined the term “thought ...

    In complex sales, your fiercest competitor is often “do nothing”

    It’s bad enough when, after a long, complex and resource-intensive sales campaign, you end up losing to the competition. But ...