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    Neil Rackham reveals the changing face of selling (and updates

    Neil Rackham reveals the changing face of selling (and updates "SPIN")

    The recent Association of Professional Sales conference in London brought together over 500 delegates with a single shared obsession: to learn how to transform our sales organisations into a source of lasting competitive advantage. We heard from expert authors and ...

    The dumbest opening question a salesperson can ask

    No doubt we’ve all been the recipients of bad advice, and occasionally and unwittingly may have offered bad advice to ...

    Is this project possible, probable or inevitable?

    We all know how hard it is to accurately qualify sales opportunities. We all know how often even apparently well-qualified ...

    McKinsey, HBR: How much support do your sales people need?

    There is some fascinating research just published in the Harvard Business Review by a group of McKinsey consultants. They ...

    The keys to Improving Sales Forecast Accuracy

    As we're all very well aware, complex sales are complicated. There are subject to a wide range of factors that are outside ...

    Modern Selling - Art, Science AND Engineering

    B2B selling has become increasingly complex. Every sales leader today understands this, and it’s obvious we need to take ...

    Identifying Your Ideal Customers

    Market segmentation has traditionally been based on demographic factors such as company size, sector and location. But these ...

    The 5 characteristics of an effective sales process

    There is abundant evidence to prove that companies with an effective sales process outperform their less disciplined ...

    The modern messaging challenge - and what to do about it

    Let’s face it; today’s B2B buyers are overwhelmed by information, to the point where they often find it hard to distinguish ...

    Understanding the critical difference between "Need To" and "Must Do"

    In pretty much every conversation I've been having recently with CEOs and sales leaders the subject turns - sooner or later ...