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    Blog Category // Complex Sales (6)

    Why it's time to STOP "Adding Value"

    It’s probably the most commonly proposed response to price pressures and commoditisation: if we’re not prepared to cut our ...

    Why “The Challenger Customer” is a must-read for CEOs and sales leaders

    When the Challenger Sale was published in 2011, it rapidly became one of the "must read" handbooks for B2B CEOs and sales ...

    Boldly Going in B2B Sales: Less Kirk, More Spock

    The traditional profile of a successful sales person isn’t a million light-years away from the personality of Captain James ...

    What Sales could learn from Customer Experience

    I’m very grateful to Bob Thompson of CustomerThink for hosting a very stimulating round table with a group of the UK’s ...

    Transforming your sales process to reflect modern buying behaviours

    There’s no doubt that B2B buying behaviours have changed dramatically over the past few years. If you’re selling a complex, ...

    ReachForce B2B Sales Expert Interview programme

    I was recently interviewed by ReachForce as part of their Expert Interview program. Here are some of the B2B sales related ...

    The fundamental principles of value-based selling

    It’s a sad fact that today’s average B2B sales person is still far more comfortable talking about their products than they ...

    Competing against the status quo

    Note: this article originally appeared in the International Journal of Sales Transformation under the title 'Competing ...

    Forrester: 4 types of B2B buyer = 4 types of B2B seller

    There’s a lot of attention been paid to Forrester’s recent projection that 1 million B2B sales people are going to lose ...

    The second most important moment in any B2B sales campaign

    There’s a reasonable case to be made that the most important moment in the management of any successful sales opportunity is ...