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    Blog Category // B2B Buying Process (10)

    The Buyer's Journey Revisited ... Part Two

    In my previous article on the Buyer's Journey, I set out our latest thinking on the nature of the B2B Buying Process. In ...

    The Buyer's Journey Revisited ... Part One

    The concept of the buyer's journey has been around for a number of years. Hugh Macfarlane's "The Leaky Funnel" inspired a ...

    B2B Sales: could it be time to ban BANT?

    BANT, in case anyone is unfamiliar with the acronym, stands for Budget, Authority, Need and Timeline. It’s commonly used in ...

    Are you really adding value?

    I’ve lost track of the number of companies who proclaim that they are embracing a “value-added” strategy in order to ...

    According to McKinsey, too much sales contact can cost you business

    There’s a short article in the latest McKinsey Quarterly on “the basics of business-to-business sales success”. It captures ...

    McKinsey and the end of the Road Warrior...

    As we emerge from the downturn, it’s clear that we’re going to have to find new and better ways of reaching and satisfying ...

    McKinsey Measures the Value of Word-of-Mouth Marketing

    Your customers, and your prospects, have opinions - and they are fascinated by the opinions of their peer groups and others ...

    Most of your marketing efforts are probably wasted too...

    Are you involved in selling high-value, complex products or services to a business audience? I recently suggested that most ...

    B2B sales: It’s the economics, stupid...

    In Bill Clinton’s successful 1992 presidential election campaign, a sign famously hung in his Little Rock campaign ...

    B2B sales: In the void between pain and ambition

    Is your offering a discretionary purchase for your customer? Do you often find yourself having to create needs? Does your ...