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    Ditching the 'Itch to Pitch'

    Ditching the 'Itch to Pitch'

    Whether proactively reaching out to potential future customers or responding to inbound enquiries, salespeople and business development reps in complex B2B sales environments often find themselves having to make a large number of contact attempts in order to get a single ...

    Refining our customer’s value story

    Regular readers will know that I have been evangelising the critical importance of customer-specific value stories for a ...

    Profit derives from usage - not initial purchase

    Business customers have become increasingly used to as-a-service models, rather than outright purchase - and many of them ...

    The Secrets of Sales Innovators

    I recently had the pleasure of speaking at length with Jan Ropponen, author of “Secrets of Sales Innovators - how ...

    Contrast is critical to B2B sales success

    I was pleased to be asked to contribute an article to the latest edition of Top Sales Magazine - a regular source of insight ...

    The key issues for B2B sales leaders in 2021

    I was very pleased to be invited by the International Journal of Sales Transformation to contribute an article to their ...

    “Why are you still working that deal?”

    In a recent article (Advance or disqualify!), I proposed that salespeople - rather than clinging on to lifeless sales ...

    Advance or disqualify!

    In his best-selling sales guidebook “SPIN® Selling”, Neil Rackham identified four potential outcomes from every significant ...

    Why being liked should never be your primary motivation

    It might seem strange - in a season when we traditionally wish goodwill to all men and women - to take the position that ...

    Has role specialisation in B2B selling gone too far?

    Largely inspired by the work of Frederick Winslow Taylor, and made real by Henry Ford and others, the age of mass production ...