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    Acronyms Away! Why COI trumps ROI

    Acronyms Away! Why COI trumps ROI

    I’ve just been reading an article that suggests that ROI (Return on Investment) is some sort of magic bullet that can somehow ensure that you miraculously never lose another deal to “no decision”. Well, I beg to differ, and not just because the idea that any one factor can ...

    Organisations have personas too!

    The idea of buyer personas seems to be sweeping the world of B2B marketing - another example of a business-to-consumer ...

    Why it's critical that you "nail your niche"

    How hard can it be for a new entrant to carve out a 1% share of a very large market? The answer, of course, is that it is ...

    B2B Sales: Why you must systematically target these 3 avoidable errors

    Sales people and sales leaders have been regularly urged over the years to adopt “best practices” as a way of improving ...

    Why sales processes need to support artisans - not create automatons

    The evidence that formalised sales processes improve sales performance is absolutely overwhelming - a raft of studies have ...

    McKinsey help to illuminate changes in b2b buying behaviour

    A recent article in the McKinsey quarterly has highlighted a phenomenon that many of us have observed: B2B purchasing ...

    Your customer’s buying process doesn’t have to be a mystery

    It seems like a self-evident truth, doesn’t it? One of the consistently effective b2b sales strategies is to sell the way ...

    Think your salespeople have a closing problem? Think again…

    I’ve lost count of the number of clients who call me in because they think their sales people have a problem closing new ...

    What’s the one thing VCs love even more than growth?

    Of course, every VC wants to see their portfolio companies grow. But as Scott Maxwell of OpenView Venture Partners points ...

    Why your sales funnel needs to leak from the top, not the bottom

    Let’s face it, every sales funnel leaks. It’s just that some seem to leak more than others - and many are leaking in all the ...