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    Are You Equipping Your Salespeople to have Remarkable Conversations?

    I must have conducted hundreds of voice of the customer surveys on behalf of clients over the past few years. Speaking with their recent past prospects, covering the spectrum of wins, losses and “no decisions”, I’ve been helping vendors to understand their prospect’s ...

    Sales and Marketing 2.0: it’s all about Collaboration...

    Almost all of my recent assignments have revolved around helping B2B clients realise the power and potential of Sales and ...

    Aberdeen proves that Sales and Marketing Alignment pays off...

    The Aberdeen Group have just published a must-read report entitled “Sales and Marketing Alignment Collaboration + ...

    Chance Favours the Connected Mind...

    Take a few minutes out to review this video by Steven Johnson, author of "Where Good Ideas Come From". He debunks the ...

    B2B Marketing: From Thought Leadership to Trusted Advisorship...

    Most B2B Marketing Plans make some reference to establishing "thought leadership". It may surprise you to learn that the ...

    Please join me at "Are You Engaging Customer 2.0?"

    Are you keen to learn from industry experts about the latest trends affecting B2B Sales and Marketing? Then I’d like to ...

    B2B Sales: Avoiding Finishing Second

    If your organisation is involved in long, complex and resource-intensive sales cycles, there are few things more frustrating ...

    Salesforce.com’s Chatter mobilises McKinsey’s strategies...

    Today during his keynote at Cloudforce 2010 in London’s Royal Festival Hall, Marc Benioff, Chairman and Chief Executive of ...

    B2B sales people: You get delegated to the person you sound like

    The quality of any conversation, whether business or social, is largely determined by who we choose to talk to, what we ...

    Starbucks manage to screw up offline and online

    If it ain't broke, don't fix it! Starbucks might have done well to embrace this principle in their relationship with me.