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    MarketBridge Charts B2B Channel Cloud Challenge

    I’ve written before - quoting Forrester Research - about how SaaS is blowing storm clouds over the IT channel. Now the latest survey results from MarketBridge serve to quantify the challenge - but they also show how channel partners that are able to adapt their business ...

    5 Reasons Why B2B Companies Must Think Like Private Equity Investors

    The always thought-provoking SiriusDecisions blog recently considered the impact of private equity investment on B2B ...

    The 10 Key Questions your Business Model Must Address

    It’s becoming obvious that narrowly-focused business models based around the traditional “4Ps” of Product, Price, Place and ...

    5 Questions You Must Ask Before You Create any More Sales Collateral

    Do your sales tools have the desired effect? According to recent research conducted by the Corporate Executive Board and ...

    Two contrasting faces of customer service - Apple and the Clydesdale

    I was chatting the other day to Andy Gannon, an old colleague of mine who is now the chairman of CGA - the customer ...

    3 Situations Where Thinking Negatively can Increase Your Sales

    Ella Fitzgerald, Aretha Franklin, Sam Cooke, Bing Crosby and Perry Como all recorded the Arlen/Mercer classic “You’ve Got to ...

    10 Questions You Must Ask of Your Organisation

    What are the key factors that determine whether your organisation is going to be able to realise its full potential? The ...

    Back to the Future: Are we Entering a New Internet Bubble?

    Steve Blank, author of the acclaimed “Four Steps to the Epiphany” has learned more than most entrepreneurs about the secrets ...

    5 Reasons Your CRM System may be Holding Back Your Sales

    Most B2B sales organisations have some sort of CRM system in place - or are planning to invest in one. Yet I still keep ...

    Gartner: Social CRM is Bypassing the IT Department

    Gartner defines Social CRM as applications “for supporting communities of internal users, customers, partners and other ...