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    Vo-duh!-fone: Why taking customers for granted is never a good idea

    When you’ve been a customer for more than 20 years, you can sometimes get into the comfortable habit of assuming that the vendor always has your best interests at heart. Which is obviously a dangerous idea - but not nearly so dangerous as a vendor who takes their customer ...

    3 proven ways to shorten your average sales cycle

    The length of the average sales cycle is a concern for many B2B sales leaders, and with good reason: successfully shortening ...

    7 Essential Building Blocks to More Effective B2B Marketing

    According to a recent series of articles by Adam Needles, author of “Balancing the Demand Equation”, the current state of ...

    Are we really looking at a 75% reduction in sales heads by 2020?

    Gerhard Gschwandtner, publisher of Selling Power - in a characteristically provocative piece - recently predicted that the ...

    What is your marketing for?

    John Wanamaker - described by Wikipedia as the father of modern advertising, and a pioneer in marketing - is famously and ...

    Why you may need to redefine your competition

    Who (or what) does your company really compete against? For the majority of B2B product or service offerings, the answer is ...

    Why stalking your website visitors isn't a very good idea

    I recently received a LinkedIn message from someone whose profile I had accidently visited, saying something along the lines ...

    Sales Leaders: Are you really training your sales people to succeed?

    CSO Insights have just released their eagerly-awaited annual review of the state of sales performance - reflecting detailed ...

    Why Sales doesn’t care about Aligning with Marketing - but ought to

    I admit it. I’ve been guilty of promoting the benefits of sales and marketing alignment as if they were self-evident to ...

    Why Your Sales Process Doesn’t Matter

    Coming from somebody who has consistently sought to promote the value of focus and process in all matters connected with B2B ...