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    Should sales people be problem solvers or problem builders?

    Should sales people be problem solvers or problem builders?

    The conventional view of a successful “solution sales” person is as a problem solver. But that traditional perspective is being questioned in a number of quarters, not least because of the research that underpinned the publication of “Insight Selling”. You see, the fact ...

    Why it’s time we stopped "weeing" over our prospects

    At an intellectual level, it’s easy to accept that our prospects are far more interested in addressing their issues than ...

    Should B2B marketing be employing more scientists than artists?

    That’s the question implied by one of IDC’s recently published “Top 10 predictions for 2013”. Driven by a number of profound ...

    Sales qualification isn’t an event - it’s a process

    Many sales pipelines include a stage labelled “qualified”. But if - like most of the companies I work with - you’re selling ...

    Why top sales people focus on priorities - not needs

    When I started my sales career, I was taught that I should focus on identifying my prospect’s needs. Later, when I started ...

    McKinsey: What can business learn from the software industry?

    In a recent article (“Competing in a digital world”) on the McKinsey website, authors Sarrazin and Sikes identify 4 lessons ...

    Introducing the 21st Century Sales Warrior's Guide to Mobility

    I’ve been involved in some way or another in helping companies to mobilise their workforces for the past 15 years, and ...

    Why your sales people need to focus on the decision shapers

    It’s a common cliché in the sales process that you need to sell to the decision maker, and you would be foolish to ignore ...

    B2B Social Media requires a team effort between marketing and sales

    Surveys of B2B marketing budgets consistently show that a higher percentage of marketing resources are being invested in ...

    The real reason sales people struggle to close opportunities

    Alec Baldwin has got a lot to answer for. And, no, I’m not talking about his appearance in “Dr. Seuss' The Cat in the Hat”. ...