Refract’s Conversational Intelligence platform uses AI technology to automatically analyse and identify the key “moments of truth” in every sales conversation, revealing coachable insights for every call.
How do successful calls differ from unsuccessful calls? Are your salespeople talking too much? Asking the wrong questions? Failing to engage the customer? Refract answers these questions and identifies areas for improvement.
In addition to recording and analysing live calls, Refract’s Video Coaching Platform sets video challenges that help salespeople to develop best practices and winning habits that reflect real life, rather than role plays. Why not find out more today?
